FAQ

Can I see the fabric before I buy?+

Yes — tap ‘Request fabric video’ on any product. A real assistant sends a short clip so you can see the drape, texture and shine.

How long does delivery take?+

UK orders arrive in 1–3 days. Europe 3–5, rest of world 4–8 days. We pack within 1–2 business days.

Can I exchange a ready-to-wear piece?+

Yes, within 14 days, in original condition. Message us on WhatsApp to start.

Do you ship outside the UK?+

Yes — we ship worldwide. Duties are calculated at checkout where possible.

Is checkout secure?+

Yes. Payments are processed through PCI-compliant providers. We never store your card details.