Privacy Policy

1. Who we are

Jadayat ("we", "us", "our") is a boutique retailer of luxury fabrics, ready-to-wear and accessories. We are the data controller for the personal information described in this policy.

2. Information we collect

• Contact details — name, email, phone number, delivery and billing address.
• Order information — items purchased, order value, delivery preferences and history.
• Conversations — messages you send us on WhatsApp, our contact form or the on-site assistant.
• Account information — if you create an account, your login email and any preferences you save.
• Technical data — device type, browser, IP address and pages visited, collected via cookies and similar technologies.

3. How we use your information

• To process orders, take payment and arrange delivery.
• To reply to your messages and provide styling advice.
• To send order updates, dispatch notifications and (where you have opted in) marketing emails.
• To improve our website, product range and customer service.
• To detect fraud and keep our systems secure.
• To comply with legal and tax obligations.

4. Legal basis

We process your data to perform the contract of sale with you, to comply with legal obligations, on the basis of our legitimate interests in running the boutique, and — for marketing — with your consent, which you can withdraw at any time.

5. Sharing your information

We share personal data only with trusted providers who help us operate the boutique, including:

• Payment processors (e.g. Stripe, Paystack) to take secure payment.
• Delivery and logistics partners to ship your order.
• Meta / WhatsApp Business for customer conversations.
• Hosting, database and email providers.
• Regulators or law enforcement where legally required.

We never sell your personal information.

6. International transfers

Some of our providers are based outside your country. Where personal data is transferred internationally, we rely on appropriate safeguards such as standard contractual clauses.

7. Retention

We keep order records for as long as required for accounting and tax law (typically 6–7 years). Marketing preferences are kept until you unsubscribe. Support conversations are kept for a reasonable period to help us assist you.

8. Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate information.
• Request deletion of your data.
• Object to or restrict certain processing.
• Withdraw consent for marketing at any time.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, email hello@jadayat.com.

9. Cookies

We use cookies and similar technologies to keep you signed in, remember your bag, measure how the site is used, and improve your experience. You can control cookies through your browser settings.

10. Security

We use industry-standard measures to protect your information, including encrypted connections and access controls. No system is 100% secure — please protect your account credentials and contact us immediately if you suspect any unauthorised activity.

11. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page will always reflect the most recent version.

12. Contact

For any privacy questions, email hello@jadayat.com.